top of page

General terms and conditions

Version May 2024

Art. 1 - Applicability
 

1.1 These general terms and conditions apply to freelance presenter, facilitator, trainer and actress Sarah Martens of Presenting Sarah, Peter Benoitlaan 38, 3010 Kessel-Lo with company number BE 0740.708.430. 

 

1.2 These general terms and conditions take precedence over those of the client, unless otherwise agreed in writing. 

 

1.3 Individual coaching programs and activities organized by Presenting Sarah on an individual enrolment basis are subject to Special Conditions.


Art. 2 - Definitions  

 

2.1 The ‘CLIENT’ is the natural or legal person who engages the services of the freelancer in order to carry out a performance or creation on his/her instructions.

 

2.2 Presenter, moderator, trainer and actress Sarah Martens of Presenting Sarah is henceforth referred to in these conditions as 'I' or 'ME'.

 

2.3 The ‘ASSIGNMENT' is the set of activities to be performed by me to meet the client's demand as described in the quotation.

 

2.4 A ‘PERFORMANCE' is a set of activities that I perform on a date agreed with the client, and at an agreed location or online platform, and if applicable to an agreed audience; such as but not limited to: a training session, online presentation, event moderation, acting performance, video or audio recording.



Art. 3 – Communication

3.1 Communication and notifications under this agreement will be made primarily via email at sarah@presentingsarah.com. Urgent questions or communications requiring a perusal within 48 hours of dispatch should be sent by phone, text or WhatsApp at +32 494 03 03 44.


Art. 4 – Changes to the assignment


4.1 When the client accepts the offer by means of a confirmation by email, the agreement becomes binding.

 

4.2 If the client wishes to change the nature and/or volume of the assignment after the offer confirmation, this is only possible by mutual agreement. If the two parties cannot reach a mutual agreement about the new order, the client will be obliged to pay for the work already performed and the costs already incurred.

 

4.3 If the assignment is cancelled after the quotation confirmation for reasons that cannot be categorized as force majeure, the client will be obliged to pay for the work already performed and the costs already incurred. When a cancellation that is not due to force majeur occurs within two weeks before the start of the event, I also reserve the right to apply a late-cancellation fee of 30% of the total invoice amount.

 

4.4 If, due to force majeure, I am unable to carry out the assignment within the stipulated period or deliver the performance at the stipulated date, I cannot be held liable.

 

4.5 "FORCE MAJEURE" shall mean any unforeseen and exceptional situation or event occurring beyond the control of the parties and not due to fault or negligence on the part of one of the parties or a subcontractor, which prevents one of the parties from performing one or more of its contractual obligations and the consequences of which cannot be avoided despite all efforts made.


Art. 5 - Invoicing

5.1
Unless otherwise agreed, all my invoices shall be payable within 30 days of the invoice date. Any collection costs shall be at the client’s expense. In case of non-payment within the set term, late-payment interest shall be due, starting from the expiry date, at an annual rate of 12.5%, and this by operation of the law and without prior notice of default. In addition, the amount of the unpaid invoice shall be increased by a late payment penalty of 10% of the invoice amount, by operation of the law and without prior notice of default, as liquidated damages. Any fees arising from unpaid bills of exchange or cheques, as well as other collection costs, are not included in this late payment penalty and shall be billed separately.

 

Non-payment of an invoice on its due date shall result in any other amounts owed by the customer becoming immediately due and payable. In the case of non-payment, I also reserve the right to suspend all work and services. Moreover, I reserve the right to consider the agreement as having been dissolved, by operation of the law and without prior notice of default, whether in full or for the non-performed part. Any partial payments made by the customer shall initially be allocated to any outstanding interest and late payment penalties and then to the principal amount of the oldest invoices.


Art. 6 - Disputes

 

6.1 The agreement in all its parts is governed by Belgian law. All disputes fall under the jurisdiction of the courts of Leuven.

 

6.2 The annulment (or invalidity) of a clause shall be limited to that clause and shall not affect the other provisions of the agreement. The parties undertake to make every effort to replace any clause found to be null and void or unenforceable with a clause which corresponds as closely as possible to the result which the nullified clause was intended to achieve.



(See also the disclaimer concerning the use of this website and the privacy policy.)

 

Special Conditions

Individual Coaching
Events/workshops with individual registration

version May 2024

Art. 1 - Applicability

 

1.1 These special conditions apply to freelance presenter, moderator, trainer and actress Sarah Martens of Presenting Sarah, Peter Benoitlaan 38, 3010 Kessel-Lo with company number BE 0740.708.430, to all activities that Presenting Sarah organizes on an individual enrolment basis, such as individual coaching sessions and events and workshops that are open to the public.

1.2 These special conditions apply together with the general terms and conditions of Presenting Sarah, and take precedence over the general terms and conditions where they overlap.

 

Art. 2 - Definitions

 

2.1 The 'CUSTOMER' is the natural or legal person who books participation in an activity of Presenting Sarah for themselves or for an employee.

2.2 The ‘PARTICIPANT' is the person for whom participation in the Presenting Sarah activity has been booked by the customer.

2.3 Presenter, moderator, trainer and actress Sarah Martens of Presenting Sarah is now referred to as 'I' or 'ME' in these terms and conditions.

 

Art. 3 - Booking and payment

 

3.1 For bookings via third party software, such as Eventbrite, the booking and payment conditions stated on that platform apply.

3.2 For all other activities, the customer books participation in the activity via the website www.presentingsarah.com. I undertake to communicate the available coaching moments in the booking tool to the best of my ability, but I reserve the right to refuse bookings based on changed availability. Within seven calendar days, the customer receives an email confirming that a place has been reserved on the requested date and activity and with an invoice. The customer must pay the invoice within seven calendar days after sending the invoice, during which period I block the time of the activity for the requested participant. In the event of late payment, participation in the respective activity or on the respective date is no longer guaranteed.

3.3 For certain activities, such as workshops, a minimum number of participants applies for the activity to take place. When there is such a minimum number, it is always explicitly stated in the description of the activity on my website or on the third-party platform on which the tickets for the activity are sold. At the latest one week before the start of the activity, the participant will be informed by email if the activity has to be canceled due to an insufficient number of participants. The registration fee will then be refunded in full to the account from which the payment was made.

 

3.4 For certain activities, such as coaching sessions, a multi-pass can be purchased whereby the full amount of several activities is paid before the start of the first activity. All payment and cancellation conditions from these special conditions apply, whereby 'start of the activity' means the date of the booked activity that takes place first. The multi-pass remains valid for two years after purchase. If the customer has not used up all sessions after two years, remaining sessions can still be used subject to payment of a surcharge that covers the price difference between the purchase price of the multi-pass (calculated on the average per session) at the time of purchase and the purchase price of the multi-pass (calculated on the average per session) at the time the overdue session is booked.

 

Art. 4 - Cancellation

4.1 Except in case of force majeure, the participant's participation in the requested activity and at the requested time is assured from the moment I receive payment of the invoice, provided that the minimum number of participants has been registered for the activity in question.

4.2 If either I, or the customer or the participant, want to move participation in the activity to another time or another activity, this is only possible by mutual agreement. If the two parties cannot come to mutual agreement about a new time, the repayment conditions set out in Article 4.3 apply.

4.3. If I am unable to carry out the requested activity due to force majeure, the customer and the participant will be given the choice to participate in the same or a similar activity at a later time, or to have the registration fee refunded.

If the customer or participant cancels participation in an activity, the following conditions apply:

 

  • Up to 1 week before the start of the activity there is no cancellation fee and the activity can be refunded or rebooked to a later time or another activity.

  • From 1 week before the start of the activity, 50% of the registration fee will be charged, or in the case of a multi-pass: 50% of the average amount for one session.

  • From 24 hours before the start, the full registration fee will be deducted, or in the case of an multi-pass, one session will be marked as used.

 

If the customer or participant no longer wishes to use the remaining sessions on the multi-pass, these sessions may be resold to third parties, subject to written notification to sarah@presentingsarah.com. A refund of the remaining sessions on a multi-pass is only possible after participation in the first session and if the client is dissatisfied with the service provided, in which case the client must send a written motivation for their dissatisfaction to sarah@presentingsarah.com within one month after the end of the first session.

 

 

Also check out the disclaimer concerning the use of this website and the privacy policy.

bottom of page